How can I be sure my order has been received?

When you enter your credit card information and click “Place Order Now” on the final review page, we’ll give you an order confirmation number. You will also receive an email confirming that your order has been received within approximately 24 hours. We will send you another email to notify you when your order has been shipped and that we’ve charged your credit card.

Are there other ways to place my order?

Yes, if you prefer not to order online, you may print your order form and call us at 1-408-615-8150. You can also fax your completed order form to us at 1-650-429-2075

Payment and Billing

What forms of payment is accepted for online orders?
We accept the following forms of payment: Visa or MasterCard

When will my credit card account be charged?

Your credit card will be not charged until your order is shipped.

What will appear on my credit card statement?

Your credit card statement will show The KateAnn Companies instead of Marketing Your Way to Millions.

Who are the KateAnn Companies?

The KateAnn Companies is the Parent company of Marketing Your Way to Millions.

Sales Tax

How is sales tax calculated for my order?
Sales tax will be applied to California residents only.

What are my shipping options?

We offer both standard and express delivery. All orders will be shipped within 1 business day. You will be notified if any item you requested is out of stock. Your order will be shipped out after credit card authorization and verification is obtained.

How long will it take to receive my order?

Standard delivery orders should take between 5 – 7 days. If you would like specific information about an item in regards to shipping time, please phone us at 1-408-615-8150 or email info@marketingyourwaytomillions.com. Please have product number and description ready.

Security

Is it safe to use my credit card over the Internet?

Yes. We offer a safe shopping experience. Our secure server encrypts all of your important information, such as credit card number and name. This encryption process take all of your personal information and converts it into code that is securely transmitted over the internet.

We use a Secure Socket Layer (SSL) Technology to protect the security of your credit card information as it is transmitted to us.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

Returns and Exchanges

What is our return policy?

· Once you have received your order, you have 7 days to decide to return it.

· Returned merchandise can be exchanged towards the
purchase of another or for a refund to your credit card less shipping and
handling

· All merchandise that is being returned must be accompanied with the original invoice and must be in the same condition as it was originally shipped to you.

· Please send the merchandise back to us via insured mail to the address below.

Marketing Your Way to Millions
ATTN: RETURNS
15466 Los Gatos Blvd, Suite 109 PMB 325, Los Gatos, CA 95032

· Please note that all credit card refunds will be placed on the card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your credit card statement.